HOTEL SERVICES
Emergency Contacts
For All Emergencies
PLEASE DIAL 9-1-1
Police Department
912.651.6990
102 E. Lathrop Avenue, Savannah, GA 31401
Fire Station
912.651.6756
121 E. Oglethorpe Avenue, Savannah, GA 31401
Memorial Health University Medical Center
912.350.8000
4700 Waters Avenue, Savannah, GA 31404

CONCIERGE SERVICES
Our concierge or front desk offers personalized concierge services. Visit the front desk or concierge desk, press ‘Guest Services’ on your telephone, or dial extension 5004 to have the concierge arrange:
- Dinner reservations
- Personal transportation services
- Ordering special amenities
- Flower deliveries
- Mail/package services
- Maps & information
- Local area attraction and event information
- Local sporting events schedules
- Outdoor recreation such as biking, golf, and the beach

DESTINATION FEE
Make the most of your visit with our exclusive selection of amenities and services, included with your reservation destination fee.
- Wi-Fi access
- Infused water in the lobby from 11 am - 10 pm
- Daily Welcome Reception in lobby, 5pm – 6pm
- 2 bottles of water, available from the front desk
- 2-hour bicycle rental for 2 (based on availability, reservations required)
- Yoga and fitness classes
- Tennis equipment, yoga mats, basketballs, footballs, soccer balls and frisbees
- Access to press reader app while using hotel Wi-Fi
- Live music Fridays and Saturdays at 5:30 pm - 8:30 pm
- House car service

ENHANCE YOUR STAY
Roundtrip Airport Transportation:
- From $140 Per Reservation
- Roundtrip airport transfer by Old Savannah Tours. Extra charge for 3+ guests. 48-hr confirmation required.

EXPRESS CHECKOUT
For your convenience, use our Express Checkout option. Upon departure, leave your keycard with the Front Desk or call Guest Services and we will complete your check-out over the phone. Check-out time is 11am.

FITNESS CENTER
Reinvigorate in our Fitness Center (located on the lower level) 24 hours a day. Facilities include Peloton, treadmills, cross-trainer, life cycle, free weights, and multi-weight station. Call Guest Services for further details. Note: your guestroom keycard is required for access.

High-Speed Internet Access
Wi-Fi access is available throughout the hotel. For instructions and additional information about high-speed internet service, please call 877.338.5368 for assistance.

HOUSEKEEPING AND GUEST REQUEST ITEMS
Housekeeping is available to service your guestroom or suite between 8am–6pm. Please contact Guest Services should you require housekeeping services at a specific time during your stay or need any of the following items:
- Mouthwash, comb, disposable razor, shoe mitt, shower cap
- Vanity kit
- Toothpaste / toothbrush
- Feminine products
- Additional bed / bath linens
- Rubber bath mats
- Rollaway bed (based on availability)
- Crib

IN-ROOM AMENITIES
All guestrooms include basic amenities to make your stay more comfortable. If you require additional items, please contact the front desk.
- Air conditioning with individual climate control
- JBL Bluetooth stereo and clock
- Starbucks in-room coffee and tea selection
- Down feather pillows
- Iron and ironing board
- Mini fridge
- Phone

Laundry & Dry Cleaning
For collection of dry cleaning or laundry, please press the ‘Guest Services’ button on your telephone keypad or simply drop off your items at the desk. We offer same-day service Monday through Friday. Pickup is at 8am for return by 7pm. There is no pickup on weekends or national holidays. Dry cleaning or laundry received after 8am will be returned the following day.

LOST & FOUND
Contact Guest Services.

SWIMMING POOL
Visit our relaxation pool located through the Marble Garden courtyard off the lobby. The pool is open 8am–10pm. Please observe posted rules.

Telephone Services
For voicemail retrieval, simply press the ‘Message’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.